GENERAL AUTO LEASING QUESTIONS
What is a car lease?
A car lease is essentially a long-term rental. You pay to use the car for a set period (usually 24–48 months) rather than purchasing it outright. At the end of the term, you return the vehicle, purchase it, or move into a new lease.
How does leasing differ from buying?
-
Leasing: Lower monthly payments, newer car every few years, little long-term commitment.
-
Buying: Higher payments, you own the asset, unlimited miles, long-term equity.
Leasing is ideal for those who want a new, reliable vehicle more frequently and want to avoid large upfront costs.
How long does a lease typically last?
Most leases run 24, 36, or 48 months. Some brands offer flexible terms or special short-term leases depending on the model and program.
Can I choose any car to lease?
Yes. Nearly all major brands offer leasing — from economical cars to high-end luxury models like BMW, Range Rover, Mercedes-Benz, and Porsche.
What is included in my lease payment?
Your lease payment typically includes:
-
The vehicle’s depreciation
-
The lender’s rent charge
-
Taxes
-
Any applicable fees
-
Incentives (if available)
Your concierge will break down every number to ensure clarity and transparency.
LEASE COSTS, PAYMENTS & FEES
How are monthly lease payments calculated?
Payments are based on:
-
MSRP (sticker price)
-
Negotiated selling price
-
Residual value (worth at end of lease)
-
Money factor (interest rate)
-
Lease term (months)
-
Mileage allowance
-
Incentives or rebates
Lower selling price + higher residual = lower monthly payments.
What is due at signing?
Depending on the structure, this may include:
-
First month’s payment
-
Taxes & fees
-
Registration
-
Bank/acquisition fees
-
Down payment (if chosen)
We also offer zero-down lease options, depending on credit and program availability.
Are there hidden charges in leasing?
A reputable broker/concierge will provide full disclosure. We ensure all fees are explained before you sign. No surprises and no dealership pressure.
MILEAGE & VEHICLE CONDITION
What mileage options do I have?
Most leases offer 10,000–15,000 miles per year, with options for more if you require. Some luxury brands offer 7,500-mile plans for low-mile drivers.
What if I go over my mileage?
Excess mileage is charged at a per-mile rate set by the manufacturer. To prevent surprises, we can:
-
Increase your miles up front
-
Pre-pay mileage at a discounted rate
-
Discuss lease-end options
What counts as “excess wear and tear”?
Manufacturers allow normal wear. However, fees may apply for:
-
Major scratches
-
Dents larger than a credit card
-
Cracked glass
-
Tire damage
-
Interior stains or tears
Your concierge can prepare you for inspection and help minimize costs.
LEASE-END QUESTIONS
What are my options at the end of my lease?
You can:
-
Return the vehicle
-
Purchase the vehicle at its residual value
-
Trade it in for a new lease
-
Extend the lease (if allowed by lender)
We’ll guide you through the smoothest and most cost-effective choice.
What happens during a lease inspection?
A certified inspector reviews the car’s condition, mileage, and wear. You’ll receive a detailed report. We’ll help you prepare beforehand so there are no surprises.
Can I return my lease early?
Yes, in many cases. Your options may include:
-
Early upgrade programs
-
Pull-ahead specials
-
Lease buyout with trade-in
We evaluate all routes to minimize or eliminate penalties.
CREDIT, APPROVAL & QUALIFICATION
What credit score is needed to lease?
Manufacturers typically prefer good to excellent credit, but approval depends on the lender. We work with clients across various credit profiles.
Can I lease with my business?
Yes. Business owners can lease through:
-
LLCs
-
Corporations
-
Sole proprietorships
Business leases may offer tax advantages — consult your accountant for details.
What if I have limited or challenged credit?
Options may still be available. A larger upfront payment or co-signer may help. We’ll guide you to the lender most likely to approve your application.
FINANCING A VEHICLE (INSTEAD OF LEASING)
How does auto financing work?
You’re taking a loan to purchase the vehicle and will own it once the loan is paid off. Payments depend on:
-
Loan amount
-
Interest rate
-
Down payment
-
Term length (usually 36–72 months)
Is financing better than leasing?
It depends on your lifestyle:
Better for financing: Want to own long-term, drive a lot, or prefer unlimited mileage.
Better for leasing: Want a lower payment, minimal commitment, and the newest models every few years.
Can I trade in my current car when financing?
Absolutely. Your trade-in value can lower your loan amount or serve as a down payment.
Can I refinance my auto loan later?
Yes. If rates drop or your credit improves, refinancing can lower your payments.
TRADE-IN QUESTIONS
Why should I send my vehicle information for a trade-in?
Providing details allows us to give you an accurate, market-based trade-in value. This ensures you get the highest possible offer and reduces your payment on your new lease or purchase.
How is my trade-in value determined?
We evaluate:
-
Current market demand
-
Mileage
-
Vehicle condition
-
Service history
-
Accident or damage records
-
Options and trim level
This ensures a fair and competitive offer.
Can I trade in a leased vehicle?
Yes! Many clients trade in their leased vehicles early and use the equity toward their next car.
DELIVERY, PROCESS & SERVICE QUESTIONS
Do you deliver the car to me?
Yes. We offer white-glove home or office delivery for all clients.
Do I have to visit a dealership?
No. We handle everything — locating the car, negotiating, securing approvals, and arranging delivery. You enjoy a hassle-free experience from start to finish.
How long does the process take?
Once your information is submitted and approved, most deals can be finalized within 24–72 hours, depending on availability.
Why should I use an auto concierge?
A concierge:
-
Saves you time
-
Gets you better pricing
-
Handles negotiations
-
Manages paperwork
-
Provides unbiased advice
-
Offers convenience and white-glove service
It’s the stress-free way to get a new vehicle.
ADDITIONAL QUESTIONS
Can I customize my leased car?
Most modifications are restricted, but removable accessories are allowed. Always ask us first before making changes.
What if my car gets stolen or totaled?
Your lease may include GAP coverage through the lender or manufacturer. This protects you from paying the difference between insurance payout and what’s owed.
Can someone else drive my leased or financed car?
Yes, as long as they are insured and allowed per your policy.
Still Have Questions?
We’re here to help you through every step of the leasing or financing process — with clarity, transparency, and exceptional service.
